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The Pivot: When to Change and How It Can Transform Your Work Culture




In Ancient Times


Heraclitus, a Greek philosopher, is credited with determining the philosophical concepts that inspired the statement: “The only constant in life is change.” This concept is just as vital now as it was back then, especially for organizations that must pivot and change to stay afloat and relevant to attract A-Player talent continually.


So, what is a pivot, and when do you know when it is time to make one benefit your organization? Pivots are beneficial because they can help create an inclusive culture within your organization. The goal is to pivot at the perfect time, usually when the red flags are first spotted.


If you suspect your organization might need to pivot but don’t know what to do next, read on! The pivot may be just what you need.


What Does it Mean to Pivot?


Pivoting is taking inspired action after pausing to reflect on the surrounding situation and allowing informed intuition to guide the next steps forward.


We will explore how pivoting helps create an inclusive culture to put into context the role pivoting makes once the decision to improve company culture becomes a top priority.


About Pivoting


Organizations often find themselves in a situation where they need to make changes to stay relevant. Pivoting changes direction or focus in response to new information or market conditions. It involves rethinking existing strategies and adapting them to keep your business competitive and successful. By taking advantage of this robust process called a “pivot,” you can ensure that your business stays ahead of the curve and continues growing into the future.


How Pivoting Helps to Create an Inclusive Culture


Pivoting to create an inclusive culture has tremendous benefits for businesses. Organizations can foster a more open and inviting work environment by embracing diversity in all operations. This encourages collaboration between different departments and reduces the risk of alienating people or creating barriers and challenges that would not otherwise be there. Additionally, pivoting to an inclusive culture requires an inclusive spirit of service mindset that can improve morale and customer relationships and reduce people churn and turnover.


How Pivoting Is Important to Change Management


Change management is vital to making a successful pivot within any organization. It involves assessing the current situation, evaluating potential scenarios, and implementing an appropriate plan to ensure the organization remains on the right track with key stakeholders staying on the same page.


It is essential to keep a compassionate spirit and remain patient, agile, and flexible to adjust quickly to changing people, needs, or industry trends. When done well, change management ensures that all stakeholders are on board to make “the pivot.”


How you approach this process will make a world of difference.


How Pivoting and Change Management Work Together to Co-Create an Inclusive Culture


The change management process is essential when pivoting because it provides a system that can facilitate and empower the way forward, minimize disruption and optimize the continuous growth process for improving workplace dynamics. Improving workplace dynamics requires a proficient understanding of the undercurrents working behind the scenes in the organization’s culture. An inclusive system considers stakeholders and helps to co-create an environment where people feel psychologically safe to show up authentically, express themselves honestly, learn and make mistakes graciously, and come together to make decisions that benefit the whole while honoring the individual as a whole, healthy, and interdependent human being.


By taking advantage of this robust process, inclusive leaders can foster trust and co-create collaboration, creativity, innovation, and respect among their people while improving overall performance. With an effective change management strategy and plan to pivot in place, senior leaders can thoughtfully consider the challenges and plan how to address and resolve the challenges to promote a successful pivot while cultivating an environment of inclusion where everyone feels valued and respected regardless of background or position.


How to Know When It’s Time to Make a Change and Pivot


Learning the right time to pivot is essential because it will help maximize its impact. While not an exhaustive list, here are some red flags to look for. The more red flags you see, the more it’s time to make “the pivot.”


Here’s a look at the red flags to watch out for: